Meetgle Help Center
Quick answers to the questions we hear most, from black cameras to what the Free badge means. Still stuck? Write to support[at]meetgle.me.
Start with the section that matches your problem. The step-by-step version of the whole product is in how Meetgle works.
Camera and microphone
Your browser has probably blocked the camera for this site. Allow camera and microphone in the browser's site settings, close any other app using the camera, and reload.
Check that the microphone is allowed for this site and not muted in your system settings. On a laptop, make sure the right microphone is selected.
Use earbuds or headphones. Echo happens when your speakers feed back into your microphone.
Phone browsers keep their own permissions. Here is where to allow the camera on iPhone and Android.
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Free matches and coins
You get free matches every day. The badge on the start button shows how many you have left today, and it refills the next day.
Either today's free matches are used up, or your account already has coins, in which case your taps start full matches directly.
Longer or extra video sessions can use coins. Text chat is free to start. Nothing is charged unless you choose a package.
Write to support[at]meetgle.me with the date, amount and checkout receipt and we will sort it out.
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Matches and chats
Matching is random, like Omegle was. Tap Next any time to meet someone else.
Yes. Omegle-style text chat works with the camera off.
No. You start as a guest. Some optional features, like buying coins, involve a checkout.
Safety and age
You must be 18 or older to use Meetgle. Anyone under 18 is not allowed.
Tap the flag icon inside the chat, choose a reason and confirm. For serious cases, also email support[at]meetgle.me. More in the Meetgle safety guide.
Do not pay and do not reply. Keep the evidence, report them in the chat, and email us. Contact local police if you feel unsafe.
Fixed it? Go try a match
Tap Start and allow your camera. If it works, the hard part is over.
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