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Contact the Meetgle Team
One address for everything: support[at]meetgle.me. Replace [at] with @. Here is what to include so we can help on the first reply.
Most questions are answered faster by the Meetgle help center, which covers camera problems, free matches and coins. For everything else, write to us.
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What to include
| You are writing about | Please include |
|---|---|
| A problem with a match or a call | Your device and browser, the time it happened, and what you saw |
| A payment or coins | The date, the amount, and the email or receipt from checkout |
| Reporting a user | The time of the chat and a short description; reporting inside the chat as well helps us act faster |
| Your data or privacy | What you would like us to do (see, correct or delete) and which session or account it relates to |
| A mistake on the site | The page address and what is wrong |
Reports and urgent safety issues
The fastest way to report someone is the flag button inside the chat, because it attaches the right session automatically. If someone threatened you or tried to get money or images from you, also write to us with the time and what happened. In the meantime, do not pay anyone who makes threats; what to do if someone threatens you is covered step by step.
If you believe someone is in immediate danger, contact your local emergency services first.
Contact: questions
We aim to answer within a few working days. Messages with the details listed above are answered fastest.
Yes. Email support[at]meetgle.me and say what you would like deleted. What we keep and for how long is set out in the Meetgle privacy policy.
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Or just go say hi to someone
If you came here to ask whether it works: the fastest test is one free match.